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Frequently Asked Questions

Everything you need to know about booking healthcare with oladoc

  • How can I book a doctor appointment on oladoc?

    Search for a doctor by specialty, location, or name. View their available slots, select a convenient time, and book instantly. Confirm your appointment via SMS or email.

  • Is booking appointments on oladoc free?

    Yes, booking through oladoc is completely free. You only pay for the consultation with the doctor or the services you choose.

  • Can I reschedule or cancel my appointment?

    Yes, you can reschedule or cancel your appointment up to 24 hours before the scheduled time through your oladoc account or by contacting customer support.

  • Does oladoc offer video consultations?

    Yes, oladoc offers video consultations with doctors. Simply book a video consultation slot, and you can meet the doctor from the comfort of your home.

  • How does oladoc ensure doctor verification?

    All doctors on oladoc are thoroughly verified professionals with valid medical licenses and credentials. We maintain strict quality standards to ensure patient safety.

  • What services does oladoc provide besides doctor appointments?

    Beyond doctor consultations, oladoc offers lab test bookings with home sample collection, hospital appointment booking, online pharmacy services, and wellness programs.